Terms & Conditions — be22 Online Casino

1 General Terms and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and be22 ("be22", "we", "us", "our"), governing your use of the be22 online casino and sports betting platform accessible at be22.im and any related subdomains, mobile applications, or services. By accessing the platform, creating an account, making a deposit, claiming a bonus, or placing a wager, you unconditionally accept these Terms in their entirety.

be22 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Amended Terms take effect immediately upon publication at be22.im/terms-conditions. Continued use of the platform after any amendment constitutes your acceptance of the updated Terms. We strongly recommend reviewing these Terms periodically. The most recent effective date is stated at the top of this document.

These Terms are written in English. In the event of any translation being provided for convenience, the English version shall prevail in all cases of conflict or ambiguity. All communications between be22 and its players — including account notifications, bonus alerts, and support responses — are conducted in English.

These Terms should be read together with be22's Privacy Policy (available at /privacy-policy) and Responsible Gaming Policy (available at /responsible-gaming), both of which are incorporated herein by reference and form part of the overall agreement between you and be22.

2 Eligibility and Registration

To register an account and use be22's services, you must meet all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:

• You must be at least 18 years of age. be22 strictly enforces this minimum age requirement and will verify your age during the account registration process and at any point thereafter.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, residential address, and a valid mobile number registered in Bangladesh.
• You must not be registered on any self-exclusion list, including any exclusion you have previously applied through be22 itself.
• You must not already hold an existing be22 account. Only one account per person, household, device, or IP address is permitted.
• You must be using the platform for personal, recreational entertainment purposes only — not for any commercial, fraudulent, or money-laundering purpose.

be22 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. The creation of an account does not guarantee the right to participate in any specific game, promotion, or service offered by be22.

3 Account Obligations

As a registered player on the be22 platform, you accept the following ongoing obligations in relation to your account:

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account access with any third party, nor allow any other person to use your account to place wagers or conduct financial transactions. be22 strongly recommends enabling two-step verification (2SV) via SMS on your account to provide an additional layer of security.

If you suspect that your account has been accessed without your authorisation, you must notify be22 support immediately via the 24/7 live chat channel available inside the platform. be22 will not be liable for any losses arising from unauthorised access where reasonable security measures were not observed by the player.

3.2 Accurate Information

You must ensure that all information held on your be22 account — including your name, date of birth, mobile number, and linked payment methods (bKash, Nagad, Rocket, Upay, or bank account details) — remains accurate and current at all times. You must update your account details promptly in the event of any change. Providing false or misleading information at any stage is a material breach of these Terms and may result in account suspension or permanent closure.

3.3 Prohibited Conduct

Players must not engage in any of the following prohibited activities while using the be22 platform:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the platform, place bets, or claim bonuses.
• Exploiting software errors, glitches, or vulnerabilities in any game or system feature. Any winnings derived from such exploitation will be void.
• Colluding with other players in live casino games, poker, or any other multiplayer environment.
• Using the platform for any form of money laundering, fraud, or criminal activity.
• Attempting to reverse-engineer, decompile, or extract the source code of any be22 software or game.
• Abusing the bonus system through coordinated wagering, arbitrage betting, or exploitation of promotional terms.

4 Deposits and Withdrawals

4.1 Deposits

be22 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount for mobile financial services (MFS) including bKash and Nagad is ৳500. Minimum deposit amounts for bank transfers and card payments may differ and are displayed at the cashier.

Deposits via bKash, Nagad, Rocket, and Upay are credited to your be22 account balance instantly upon successful completion of the mobile banking transaction. be22 charges no processing fee on deposits. However, your mobile banking provider or bank may apply their own transaction charges, for which be22 bears no responsibility.

All deposits must originate from a payment account registered in your own name. Depositing funds from a third-party account is strictly prohibited. be22 may request documentary evidence confirming ownership of any payment method used on the account.

4.2 Withdrawals

Withdrawal requests are processed during be22's standard processing schedule (24/7, BST, UTC+6). Withdrawals to bKash and Nagad are typically completed within 2 to 4 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank are completed within one to three business hours during standard banking hours. Withdrawal timescales are estimates; actual processing times may vary depending on your payment provider.

Before any withdrawal is processed, be22 may require identity verification (KYC) including a copy of your National Identity Card (NID), a recent utility bill confirming your address, and confirmation of your registered mobile number. Failure to provide requested documents within the specified timeframe may result in the withdrawal request being placed on hold.

4.3 Currency

All account balances, transactions, bonus values, and displayed amounts on the be22 platform are denominated in Bangladeshi Taka (BDT), displayed with the ৳ symbol. No currency conversion is applied within the platform. be22 does not accept deposits or process withdrawals in any foreign currency.

5 Bonuses and Promotions

be22 offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, which are published alongside the promotion at the time of offer. The following general bonus conditions apply across all be22 promotions unless a specific promotion's terms state otherwise:

• Bonuses are available to players aged 18 and above with a verified be22 account only.
• Each bonus offer is limited to one claim per player, per household, per device, and per IP address, unless the promotion's specific terms explicitly state otherwise.
• Bonus funds are subject to wagering requirements before any withdrawal can be made. The applicable wagering multiplier is stated on each promotion's terms page.
• Wagering on certain game categories — including but not limited to live casino baccarat, Teen Patti Live, and Andar Bahar — may contribute at a reduced percentage toward satisfying bonus wagering requirements. Contribution rates are specified in individual promotion terms.
• be22 reserves the right to withdraw, modify, or expire any bonus or promotional offer at any time without prior notice. Players with active bonus balances at the time of a promotion withdrawal will be given reasonable time to complete wagering requirements where possible.
• Bonuses obtained through fraudulent means, abuse of the bonus system, or in violation of these Terms will be forfeited in full, along with any winnings derived from those bonuses.

be22 does not guarantee the availability of any specific bonus or promotion. Promotional offers may be targeted to specific player segments based on account activity, deposit history, or geographic location within Bangladesh. Not all promotions are available to all players at all times.

6 Age Restriction and Verification

be22 maintains a strict minimum age requirement of 18 years for all players. This requirement applies universally across all services offered on the platform — including casino games, sports betting, live dealer tables, and bingo rooms. There are no exceptions to this policy.

be22 employs age verification procedures at account registration and at any subsequent point when account activity raises concern about a player's age. You may be required to provide one or more of the following documents to verify that you meet the minimum age requirement:

• A valid Bangladesh National Identity Card (NID) showing your full name and date of birth.
• A valid passport issued by the Government of Bangladesh.
• A Bangladesh driving licence containing your photograph and date of birth.

Any account where the registered player is found to be under 18 years of age will be closed immediately. All deposits made to the account will be returned to the originating payment method where technically possible. Any bonus balances and winnings generated on the account will be forfeited in full.

be22 strongly encourages players to make use of parental control software to prevent underage access to online gambling platforms. Information on parental control tools is available through our Responsible Gaming page at /responsible-gaming.

7 Responsible Gaming

be22 is committed to promoting responsible gambling and providing players with tools to manage their gaming activity safely. We believe that gambling should remain a form of entertainment — not a source of financial stress or personal harm. The following responsible gaming tools are available to all registered be22 players:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your be22 account. Limits take effect immediately and cannot be raised for a minimum cooling-off period.
• Session Time Reminders: Configure alerts that notify you when you have been playing continuously for a set duration, helping you maintain awareness of your gaming sessions.
• Time-Out: Take a short break from the platform by activating a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended for real-money play.
• Self-Exclusion: Request permanent or long-term self-exclusion from all be22 services. Self-exclusion requests are processed immediately by our support team, around the clock.

If you believe that gambling is negatively impacting your finances, relationships, or mental health, we urge you to contact our support team via the 24/7 live chat channel or by reaching out to an independent problem gambling support organisation. Full details are available on our Responsible Gaming page at /responsible-gaming.

be22 reserves the right to impose responsible gaming restrictions — including deposit limits, session limits, or account suspension — on any player's account where our systems identify patterns of play that may indicate problem gambling behaviour. This right is exercised in the interest of player welfare and not as a punitive measure.

8 Account Termination and Closure

8.1 Closure by Player

You may request the closure of your be22 account at any time by contacting our support team via the 24/7 live chat channel. Before closing your account, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method. Account closure requests are processed within 24 hours of receipt.

8.2 Closure or Suspension by be22

be22 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or fraudulent registration information.
• Failure to complete age or identity verification within the requested timeframe.
• Suspected money laundering, fraud, or other criminal activity.
• Abuse of the bonus system or exploitation of platform vulnerabilities.
• Account inactivity — an account with no login activity for 12 consecutive months may be classified as dormant. be22 will make reasonable attempts to notify the player before applying any dormancy policy.

8.3 Effect of Closure

Upon account closure, your access to the be22 platform will be removed. Any real-money balance remaining in a legitimately operated account at the time of closure initiated by be22 (other than due to fraud or Terms violation) will be returned to the player's registered payment method. Bonus balances and pending bonus-derived winnings are not returned upon closure for Terms violations.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the rest of the Terms, which shall continue in full force and effect. The failure of be22 to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.